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Julie Mamrosh
Supervisor, The Breast Center/CQI Analyst,
Department of Surgery
Room M-204
718-670-2713

Email: jum9008@nyp.org

Job Responsibilities:
Manage all special projects as directed by Chairman and Administrative Director. Supervisor of the Breast Center.

Continuing Education:
Management/Leadership Seminar:
"NYHQ Service Excellence Leadership Retreat"

Healthcare Seminar:
"Ending the Blame Game Through Communication: An Effective Approach to Nurturing a Culture of Safety"

NYHQ College Courses:
•  The Art of Supervising: Practice and Techniques
•  Behavioral Interviewing
•  Effective Communication Skills
•  Statistics

Participated in audio conferences sponsored by the Institute for Healthcare Improvement:
• Improving Access and Efficiency in the Clinical Office
• Implementing the Chasm Report - Moving from Ideas to Reality
• Workforce Development: Practical Tools and Solutions to Achieving Excellence
• Attended December IHI National Forum broadcast to NYHQ

Attended statistics seminar sponsored by Productivity-Quality Systems, Inc.-"Making Sense out of Data"

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